NTT COMWARE enhances city tourism service with modern business rules engine

Software developer and system integrator NTT COMWARE, part of the NTT Group, recently introduced a city tourism and transportation service, LIKEUP, in 2020. However, manual business rules management made offering personalized, real-time recommendations—and making timely service updates—challenging. To prepare to expand LIKEUP to new areas and services, NTT COMWARE adopted Red Hat® Decision Manager, an enterprise business rules engine. Now, the company can calculate accurate behavior forecasts to develop and deliver the right services at the right time, from traffic congestion relief to consumer shopping promotions.