The Open
Communications
Tool
Get Started
The Open Communications tool is broken down into four different sections: Basics, Change, Email, and Managers. Begin with the part that best matches the starting point and intended journey of your project. Feel free to read ahead and find a specific area that feels relevant to your situation or work through all four sections to get the full experience.
Not sure where to start?
Check out our quiz to see where you should begin based on your current communications situation and audience.
Save your spot
Copy your custom URL to save your results. Don't worry, we'll be here when you get back.
Why we use the Open Communication Tool
At some point or another, all Red Hatters have seen a communication and thought, "What is this, and why is it important?" That’s because communicating clearly and effectively is hard, especially in an open organization. And that’s a problem, not only because associates end up feeling overwhelmed with communications, but also because poor communication makes it harder for our culture to flourish.
That’s why all of us Red Hatters, from the most expert communicators to an associate tasked with sending an announce-list email, have a responsibility to be more thoughtful about how we’re engaging with our fellow associates.
Who, What, When, and How?
Who is this tool for?
This is for any associate communicating with a large audience within Red Hat.
What is the Open Communications tool?
A collection of best practices and considerations that enable Red Hatters to communicate with one another in a manner consistent with our culture.
When should we use it?
For sharing information, updates, requests for action, or organizational changes to a large audience or group within a company.
How should we best use it to guide our communications?
Answer the questions and use the recommendations within this guide to assist in sharing information across Red Hat or a company with the utmost respect and openness.
